Delivery

All our orders are shipped by carefully selected carriers who are accustomed to exceptional deliveries. These orders are fully insured during transport and require a signature upon delivery. We do not ship to PO boxes.

If you have any questions about your order, please contact our customer service by email, customerservice@jean-rousseau.com .

Due to current international legislation, we are unfortunately unable to deliver to private addresses in the Russian Federation.

All customized and bespoke orders require a special quote, delivery times may vary depending on the chosen material and the complexity of the product to make.
No refund or exchange request will be accepted.